I’m a Four Seasons Hotel fan. I adore the level of service, luxury and the sanctuary it provides. When I heard they opened a brand-new location a year ago in Montreal I was curious to check out this new property. Situated at 1440 Rue de la Montagne, conveniently located in the city center, close to the best shopping, great restaurants and in close walking distance to the Beaux Arts Fine Art Museums in the golden square mile.
It has been years since a high-end hotel has opened in the city. Upon driving up we commented on how sleek and modern it was. You have to take a ground floor elevator to the third floor to check in. The doorman Nicolas was expecting us and immediately called us by name. The hotel has a small boutique feel to it (which I like). There really aren’t many towers that exist in a Montreal. We found the hotel to be lightly staffed, and I think that had to do with the low occupancy rate during Covid. Although their bigger sister hotel in Toronto doesn’t seem to have that issue. There was no one to greet us inside or do a Covid screening.
The staff behind the front desk couldn’t be nicer, but their masks were ill fitting and they constantly were touching their noses to pull up them up. Because of low occupancy the new Marcus Samuelson restaurant is only open for dinner. Otherwise you must order room service. I must say that room service came promptly, and the food was tasty, although the oatmeal could have been much hotter.
The common areas were small but very attractive, with pink hues in the lobby and lounge areas. Pink and grey velvet walls and a feminine decor. A focal point is the stunning sculpture by local artist Pascale Girardin, it is gold tipped petals that cascades down the inner atrium, from the 18th floor down to the 8th floor, so request a room on a higher floor, plus you will have better city views. There are golden trims and soft wallpapers.
There is a scent piped into the lobby which may be annoying to some. The hotel gym was adequate but was unmanned. Guests were not wearing masks and there was no one afterwards to sanitize machines. In Toronto, since Covid the gym is always manned now, and the equipment is sanitized the second you get off of it. Our suite #1112, was beautiful and spacious. We had a living room, powder room, small kitchen and dining table separate from the bedroom with the four-poster bed. There was also a separate dressing room and a large bathroom with two sink areas, an egg-shaped standing tub, a private toilet and a large shower. They also supplied a lot of towels which I like.
The room is styled with floor to ceiling windows, crisp linens, neutral colour scheme, with a touch of brass and gold and an iPad where you can order room service, wake up calls etc. There’s a 65-inch large screen tv in the bedroom and a another in the living room, plus a Bang and Olfsen portable speakers to connect to your phone. There were his and hers umbrellas provided in the cupboard, and Covid kits with masks and sanitizers. The drapes open and close electronically, and they put stickers on all the high touch areas to show that they have been sanitized. Our room had a Nespresso machine, fridge and microwave in the kitchen. There was no phone docking station which I was surprised to see in a new hotel, but there were USB ports. There was also no pens or paper provided in our room. You must call for turndown service during Covid, so we missed that our first night, plus we only got water by our bed on the third night. So, there are still service issues which are unusual at a Four Seasons.
The staff at the hotel were super friendly and almost every member seemed to know our name. The staff behind the front desk were helpful with directions but not all were informed of openings and closings during Covid.
We dined at Marcus restaurant one night. It looks like a traditional French Brasserie, with a copper bar, marble tabletops, and done in creams, grey, green and wood to warm it up. Despite the extremely high prices the place is hopping with the beautiful people. The menu is fish and seafood focused. The bar area is very cool, but unfortunately the club area with bottle service is temporarily closed. But, another plus, on the third floor, there is direct access to Holt Renfrew Ogilvy (access is closed during Covid).
Despite the odd glitch, we still loved our overall stay. The Four Seasons is the 1st luxury hotel to open in a decade and a contender for the most luxurious property. It is an urban oasis for the city’s foodies, art enthusiasts, design lovers and world travelers alike, as it is steps away from the city’s best shops, galleries, restaurants and museums. Plus, it has 24-hour room service, had a lovely spa, gym and indoor pool. It is also pet friendly.
The Four Seasons has brought glamour back to Montreal.