The first hotel from fashion designer Giorgio Armani resides in the Burj Khalifa, the world’s tallest building, in the heart of downtown Dubai. You couldn’t ask for a better location with direct access to the world’s largest shopping mall. It occupies the first eight floors as well as floor 38 and 39. It overlooks the Dubai fountain, the dining district, and the beautiful new modern opera house. My room was on the 38th floor and faced the dancing fountains. Starting at 6PM in the evening there is a light and water show every half an hour, which changes daily. The music varies from country to classic and the fountains dance to the music for a spectacular five-minute show.
As is befitting of Armani style, the hotel is chic and minimalist with a neutral palette of monochromatic tones and clean lines. The hotel is very tasteful with understated elegance, just the way I like it. Even the stunning flower arrangements throughout the hotel are done in two colours maximum. The lighting is also muted and serene, but personally, I wish there was more light in the bedrooms. It is sexy but hard to read. Let’s hope you are tech savvy because an iPad controls everything in the room, from the curtains, lighting, and TV. But don’t fret, because you can open the curtains manually as well. Each living room and the bedroom has huge sliding panels that open to reveal flat-screen TVs, and a butler’s station, with a refrigerator, coffee, and Armani sweets.
Our bathroom was large, with two sinks, a separate bathtub and shower and a separate room with a toilet and bidet. Of course, all the amenities are Armani products. I do wish the makeup mirror was lit. They replenish the products daily, and I do love the packaging.
We had ample storage, with a walk in closet, and full-size mirror. Everything in the mini bar was complimentary, as well as a coffee machine and water provided.
The pool is small but stunning on the third floor of the hotel, with views to look up to – and the views are amazing. The gym is a nice size and the hotel also offers a 14,000 square foot spa.
Breakfast is included and everything from soup to nuts is offered. The variety is outstanding, but if I am being honest, the quality could be better. But, this is coming from a spoiled, jaded traveller. The hotel is the ultimate but everything has an Achille’s heel. The Armani’s is the weak concierge staff (except for Anna), who couldn’t seem to provide simple information or follow through with promised help. The doormen also looked perplexed when I asked for an umbrella and then would grab it from my arms on my return, like they were made of gold. I actually had to sign out for one whenever I needed to use an umbrella. Come on, for the prices you charge, don’t be so stingy about umbrellas …
Otherwise, top marks for this top-ranked hotel.